Privacy policy

Introduction

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website or booking our cleaning services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

This policy is designed in accordance with applicable Canadian privacy regulations, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

When you use our website or request our services, we may collect certain personal information necessary to provide our services effectively.

This information may include:

Your name
Email address
Phone number
Service address
Appointment details
Communication related to your service request

We only collect information that is necessary to provide and improve our services.

How We Use Your Information

The information we collect may be used for the following purposes:

To schedule and manage cleaning appointments
To communicate with you regarding your booking or service request
To respond to inquiries and customer support requests
To improve our services and customer experience
To maintain business records and administrative purposes

We do not sell, rent, or trade your personal information to third parties.

Sharing of Information

Your personal information may only be shared in limited circumstances when necessary to provide our services or comply with legal obligations.

Examples may include:

Sharing information with cleaning staff assigned to your appointment
Complying with legal or regulatory requirements when required by law

We ensure that any information shared is handled responsibly and securely.

Data Protection and Security

We take reasonable precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.

While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is completely secure.

Cookies and Website Data

Our website may use cookies or similar technologies to improve website functionality and user experience.

Cookies help us:

Understand how visitors use our website
Improve website performance
Enhance user experience

You may choose to disable cookies through your browser settings if you prefer.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or policies of these external websites.

We recommend reviewing the privacy policies of any third-party sites you visit.